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Subscription & Seats

Every organization runs on a subscription. It sets your monthly Run Balance, how many members can run agents (seats), and which features you can use. You manage all of it under Settings → Billing (/user/billings).

Where to manage it

Open Settings → Billing - “Manage your plan, balance, and payouts.” It’s organized into tabs:

  • Overview - your current plan, status, and renewal date
  • Plans - compare tiers and switch
  • Seats - grant agent seats to members
  • Payouts - connect Stripe or PayPal to withdraw earnings (see Payout Methods)
  • Transactions - your credit ledger
  • Invoices - download past invoices

Only the organization Owner can choose or change the plan. Owners and Admins can view Billing and manage seats; other members see a read-only view.

Plans

Rival has four tiers - Free Personal ($0), Pro ($15/mo), Team ($150/mo), and Enterprise (custom) - billed monthly. Pro and Team are self-serve (checkout with a card); Enterprise is Contact sales. Each plan sets your monthly Run Balance, seat count, and feature access - see Plans & Subscriptions for the full comparison and live pricing.

The free trial

New organizations start on the Free plan with a trial Run Balance for the first 30 days - enough to try tools and agents without adding a card. When it runs out (or the trial ends), an owner-only banner appears:

Your free trial has ended. Subscribe to keep building with your workspace.

The owner is guided to Choose your plan (/select-plan) to continue. Only the owner is prompted - members aren’t blocked by this.

Agent seats

A seat lets a member run agents. The Seats tab shows “Members with a seat can run agents” and a used / total counter.

  • Free Personal and Pro include 1 seat.
  • Team includes 5 seats, and you can buy extra seats at $20/user per month.
  • Enterprise is custom.

An extra seat buys capacity, not balance: it lets one more member run agents, but it does not increase the plan’s $50 shared Run Balance. Top Up if the constraint is balance rather than seats.

Owners and Admins Grant a seat to a member or Revoke it. On Team, Buy seat charges a prorated amount immediately, and removing an extra seat credits your next invoice. If every seat is in use, you’re prompted to upgrade (or, on Team, buy another seat).

Subscribing, renewing, and cancelling

  • Subscribe / upgrade - pick a plan on the Plans tab and check out through Stripe. Upgrading to a pricier tier applies right away.
  • Renewal - paid plans auto-renew monthly; the Overview card shows “Your subscription auto-renews on <date>.”
  • Downgrade - switching to a cheaper tier is scheduled for the end of the current period (no charge today). You keep your current plan and Run Balance until then.
  • Cancel - cancelling also takes effect at period end. You keep access and your existing Run Balance until the date shown, then the organization returns to Free.
  • Payment failed - if a renewal charge fails, the plan goes past due and you’re prompted to Update card.

Invoices

The Invoices tab is your billing history - date, amount, and status - with a PDF download and a link to view each invoice on Stripe.