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Payouts

Earnings from Monetization and Refer & Earn accumulate as earnings (shown on the Earnings card). The Payouts tab is where you connect a payment method to withdraw those earnings as real money.

Where to set it up

  1. Open cortexone.rival.io/user/billings
  2. Go to the Payouts tab
  3. Connect a method and select it as default

Payout methods

The Payouts tab supports two providers:

Stripe

Click Connect Stripe to start the Stripe Connect onboarding flow. Stripe collects identity and bank details directly and handles the deposit to your bank account. Connection status (connected / pending verification / disconnected) is shown on the Payouts tab.

PayPal

Click Connect PayPal and enter the email address associated with your PayPal account. Payouts are sent to that email.

Default method

When both methods are connected, use the Default method selector to choose which one receives your payouts. Only the default method is used for scheduled disbursements.

Schedule

Payouts run automatically on the last day of each calendar month - you don’t trigger them. Earnings are counted up to the cutoff at 12:00 AM UTC on the 23rd; anything earned after the cutoff rolls into the next month’s payout. (The billing period runs from the previous cutoff through 11:59 PM UTC on the 22nd.)

This applies to both creator earnings and referral earnings. Once your unpaid balance meets the minimum below, funds are disbursed to your default payment method.

After a payout is initiated, funds typically arrive within 2-5 business days, depending on your bank and payment provider. If nothing arrives after 7 business days, check with your provider first, then reach out to support.

Minimum payout

You need at least $10.00 USD in cumulative unpaid earnings as of the 23rd cutoff to be paid out. If you’re below $10, your earnings carry forward and keep accumulating until you cross the threshold - nothing is lost.

Payouts are also subject to your payment provider’s own minimums and requirements (Stripe and PayPal each have their own thresholds and KYC checks).

Eligibility

To receive a payout you must also have:

  • a connected, verified payment method (Stripe Connect or PayPal),
  • an account in good standing (no active policy violations), and
  • a complete profile with a valid name and contact email.

Accounts with missing profile details show as Unknown and have payouts held until the identity is confirmed.

What is withdrawable

Only your earnings from Monetization and Refer & Earn are withdrawable. Money you add to your Run Balance (via Top Up) is for running tools and isn’t withdrawable.

Tracking payouts

  • Earnings card (Overview) - Total Earned / Total Withdrawn / Available
  • Transactions tab - entries for each payout with status (succeeded/completed/failed/pending)

Questions and disputes

For missing or delayed payouts, contact help@rival.io. If you believe your earnings were calculated incorrectly or a payout was missed, file a dispute within 60 days of the payout date (subject line “Payout Dispute”) - the team responds within 5 business days.